FAQ's

We offer a 100 % money back guarantee, if the product is defective or damaged.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email at ucraftkitchen@gmail.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission

We strive to process and dispatch all orders within 1-3 business days, excluding weekends and public holidays. After the processing period, domestic orders typically arrive within 3-7 business days depending upon the shipping method, while international orders may take 7-21 business days for delivery.

Absolutely! We are here to help you make your home beautiful! Please send us an email to ucraftkitchen@gmail.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.